Midtown Auto works Customer Satisfaction

Midtown Auto works Customer Satisfaction

by admin, July 17, 2019

Midtown Auto works Customer Satisfaction

Mercedes Porsche Mechanic | Midtown Auto Repair | Services | Sacramento

P. 916.382.7700

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Customer satisfaction is one of the top priorities at Midtown Autoworks. Our goal is to give customers outstanding customer service, so we get outstanding customer satisfaction results. If our customers aren’t happy, then we’re not doing our job. Achieving customer satisfaction is a difficult one but our team is dedicated to working towards 100% satisfaction by understanding what is required on our end. Micah Solomon of Forbes Magazine stated that customer satisfaction is centered around a perfect service, delivering that service from a caring and friendly person, and delivering that service in a timely fashion. Outlined below is where these requirements can be found at Midtown Autoworks. 

We give customers the perfect service. From basic oil changes to entire body repairs, customers can be sure that their car is in the right hands here at Midtown Autoworks. We are known for caring for cars not just fixing them. We take our time with every repair and refuse to give cars back to their owners until a job is completed in full. We also see the importance of customer safety, so we offer a free brake inspection every visit. From the moment a customer walks in the door to the second they walk out, we promise they’ll be pleased with the service they’ve received. 

Along with the perfect service, we deliver our service to customers from caring and friendly people. This starts with our personnel on staff. Our entire team was hired because they’re experienced, skilled, knowledgeable, and passionate about what they do. Our team doesn’t have a job. Our team doesn’t go to work. They get to fix luxury vehicles. That’s how every single team member views their role here at Midtown Autoworks. By having this mentality across the Midtown staff, customers get nothing but the perfect service from caring and friendly people. Our staff loves their job and they couldn’t be happier with what they do every single day. We’ll do anything for our customers and want nothing but for them to leave with a smile on their face. Come to Midtown Autoworks to receive the perfect service from the most caring and friendly auto mechanics in town. 

Last but not least, we deliver our perfect service in a timely fashion. We want cars in our shop for as little time as possible. If that means working on weekends, we’ll do it. If that means putting in time after business hours, we’ll do it. Again, our entire staff has a passion for cars, so we have no problem doing what it takes to get customers back behind the wheel of their car. Our services and repairs are done efficiently and in full so for all customers who are looking for the best auto shop in town, come see us and we’ll be glad to help you out. 

We want to leave our customers 100% satisfied. We instill all of the necessary requirements, so customers get nothing less than the best. Bring your car to the best auto shop in town at Midtown Autoworks. 

For more information visit our website or stay updated on our blog.

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